Letter from a Grateful Patient to The University of Iowa

I just wanted to share a patient’s thank-you note to The University of Iowa Hospitals and Clinics regarding the high quality care received. It’s one of many and we’re grateful for the opportunity to serve.

“I was hurt in a car accident on December 7, 2011. I came to your hospital for my surgery. I just wanted to drop you a line to let you know what a great hospital UI Hospitals and Clinics is! Every employee I encountered was striving for excellence. They were courteous, helpful, smiling, etc… I was amazed that an organization this large could get everyone on the same page. If every organization trained employees like yours what an amazing thing that would be. I am an alternative school instructor, so I know the benefits of culture and relationships. Please keep up the good work! At your next meeting, please share my thoughts with your group. They are doing an awesome job and deserve a pat on the back. From doctors to parking attendants… wow, what a great place to come when you’re ill or injured. Thanks so much.”–Orthopaedic Surgery patient